Privacy Policy

Effective Date: February 1, 2024

Welcome to Sehnoor (“we,” “us,” “our”). We are a manufacturer of Indian women’s traditional wear, operating through our website www.sehnoor.in. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, submit inquiries, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and any other details you provide when submitting inquiries or commenting on our blogs.
• Technical Information: IP address, browser type, device information, and cookies (explained below).
• User-Generated Content: Comments or messages you post on our blogs.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries and provide information about our products and services.
• To improve our website, services, and customer experience.
• To enable you to comment on our blogs and engage with our content.
• To analyze website traffic and user behavior using cookies and cached data.

We do not process transactions on our website. If you wish to purchase our products, we will connect with you via phone, email, or in person at our store.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you voluntarily provide your information (e.g., submitting an inquiry or commenting on a blog).
• Legitimate Interest: To improve our services and communicate with potential clients.

You have the right to withdraw your consent at any time by contacting us at info@sehnoor.in.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers who assist us in operating our website or conducting our business (e.g., hosting providers).
• When required by law or to protect our rights, property, or safety.

5. Data Security

We take data security seriously and implement the following measures:

• Encryption: All data transmitted to and from our website is encrypted using SSL (Secure Socket Layer) technology.
• Secure Servers: Your information is stored on secure servers with restricted access.
• Regular Monitoring: We regularly review and update our security practices to protect your data.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and cached data to:

• Enhance your browsing experience.
• Analyze website traffic and user behavior.
• Remember your preferences (e.g., login details for blog comments).

You can manage or disable cookies through your browser settings. However, this may affect your ability to use certain features of our website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct any inaccurate or incomplete information.
• Erasure: Request deletion of your personal data.
• Restriction: Limit how we use your data.
• Objection: Object to the processing of your data for specific purposes.
• Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us at info@sehnoor.in.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Region-Specific Compliance

This Privacy Policy is designed to comply with the following data protection laws:

• India: Digital Personal Data Protection Act, 2023 (DPDP Act).
• Canada: Personal Information Protection and Electronic Documents Act (PIPEDA).
• USA: California Consumer Privacy Act (CCPA) and other applicable state laws.
• European Union: General Data Protection Regulation (GDPR).

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.